Customer Feedback

Your comments will be used to help improve the quality of our service. Thank you for taking the time to complete this form concerning your experience.

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Work request number:*
Purpose of the work request:	Emergency Routine Special Project Other
Location of the work request:
Short description of the work request:
You are a:	Student Faculty Staff Non-SBU-Affiliated Visitor
You submitted the work request via:	Web Site Telephone Office Visit Mail Other
Please rate the following about our EMPLOYEES
Service call response?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Friendly and courteous employee?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Employee communication?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Employee knowledge?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Employee identify themselves?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Please rate the performance of the WORK DONE
Timeliness of completion?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Quality of the work done?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Overall satisfaction?		Choose Rating Outstanding Exceeded Expectation Met Expectation Needs Improvement Unsatisfactory Not Applicable
Comments (If applicable, identify any employees by name here)
Your contact information:
Name:
Phone:
E-Mail:
I request that I receive a response in regards to this feedback at my email address.