Customer Feedback

Your comments will be used to help improve the quality of our service. Please do not use this form to appeal parking tickets. Instead, go to Enforcement Services. Thank you for taking the time to complete this form concerning your experience.

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Date of your visit:*
You are a:*	Student Faculty Staff Visitor
Help us direct your feedback to the appropriate group:*	Parking Permit Ticket Appeal Experience Enforcement Agent/Officer Parking Lots Parking Garages Automotive Repair Service Bus Service Payment Information/Other
You reached us by:*	Web Site Telephone Office Visit Mail At Parking Facility Using Bus Other
Please rate the following about our CUSTOMER SERVICE...
Prompt assistance or acknowledgment?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Friendly and courteous employee?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Helpful service?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Employee knowledge?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Employee properly uniformed?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Please rate the following about PARKING LOTS or GARAGES...
Availability of parking space?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Quality of lighting?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Condition of parking facility?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Parking enforcement is...		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Please rate the following about BUS SERVICE...
Frequency of service?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Dependability of service?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Hours of service?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
Condition of bus?		Excellent Very Good Met Expectation Needs Improvement Unsatisfactory Not Applicable
How can we serve you better? Please identify any routes, lots or employees by name here:
Please complete if you would like a reply...
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