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 Designed & Maintained by Melissa Bishop/DoIT Modified on 09/12/2005 08:39:41 AM EDT |  FOR SUPERVISORS
Fact Sheet & Resources
EAP SUPERVISORY TRAINING
A Manager’s Guide to EAP (2 hrs.)
At the conclusion of this program, supervisors and managers will:
- Understand the resources and support available to them through the EAP.
- Have opportunities to discuss, problem-solve and role play scenarios.
EAP as a Resource to Supervisors (2 hrs.)
This workshop is designed to provide supervisors and managers with a clear understanding of the Employee Assistance Program and how it can help in their supervisory roles. Detailed information will be given regarding the process of management consultation and the most appropriate and effective way of referring any employee to EAP for assistance with personal and/or job related problems.
EAP Supervisory Training (2 hrs.)
As a supervisor you are in a key position to recognize when your employees may be having difficulties that may impact their job performance. Before problems get out of hand, you can offer the confidential services of the Employee Assistance Program to your employee. This workshop is designed to help supervisors learn how to skillfully and compassionately approach an employee and offer assistance.
Recognizing Impairment in the Workplace (2.5 hrs.)
Your role as a supervisor is a critical one in assisting workers to seek professional help and consequently improve their level of functioning on the job and in their personal lives. Through knowledge and practice participants will be able to achieve the following workshop objectives:
- To identify specific behavioral and job performance problems
- To review the myriad of problems that may be the cause of deteriorating job performance e.g. depression, substance abuse, family crisis, death of a loved one, etc.
- To understand the possible dynamics in the supervisor/supervisee relationship when faced with poor performance
- To role play techniques to ensure a successful workplace intervention
The Impact of Substance Abuse in the Workplace: Guidelines for Intervention (3 hrs.)
The goal of this program is to create awareness of the Drug-Free Workplace Act, understand substance abuse and how to intervene with an impaired employee. Program objectives are to:
- Understand addiction as a disease process
- Learn signs and symptoms of substance abuse as it impacts behavior and job performance
- Know your supervisory responsibility to maintain a safe and productive workforce
- Apply general guidelines of intervention
- Practice intervention through role play
- Identify USB resources available for consultation, intervention and referral
Qualities of an Effective Supervisor (2 hrs)

Supervision is an ART. It not only takes knowledge and skills, but the key is knowing when and how to apply them. Timing is everything. Understanding human behavior and creating a healthy work environment is the theme of this workshop. We will focus on the attributes of successful supervisors: personal qualities (empathy, boundaries, attitude, resiliency, etc.) verbal/nonverbal behavior, styles of communication and dealing with conflict.
Depression is one of the most common mental health problems and the most treatable. It is a particularly debilitating illness affecting an employee’s ability to concentrate, to be productive, to function effectively, and to relate to others. Sleep problems, depressed mood, weight loss or gain and fatigue are some common symptoms. Program objectives are to:
- Identify the symptoms of depression as they manifest themselves in the workplace
- Understand depression as a treatable illness and the importance of early intervention
- Role play interventions to support employees seeking help
- Recognize the role of EAP in assessment, referral, and transition back to work after treatment
Workplace Violence Awareness and Prevention (3 hrs.)
Sponsored by EAP and University Police
- Understand your responsibility in maintaining a safe and non-hostile work environment
- Be aware of OSHA Workplace Violence definition and guidelines
- Know when to report threatening comments or behavior
- Identify emergency and support services available
- Evaluate physical work space for safety
- Understand the components of a safety plan
Check our Calendar for scheduled sessions. |